DIGITAL CABINS
5 WAYS IT WILL REVOLUTIONIZE THE PASSENGER EXPERIENCE

ON-DEMAND

The “smart plane” of the future may not even offer seat-back entertainment, but instead boast a turbo network that fuels possibly hundreds of smart devices on board.

REAL-TIME

The ability to be connected on the ground and increasingly up in the air – combined with airlines’ growing commitment to digitally-led service innovation – will allow passengers to be in the know about the progress of their journey in real-time.

DOOR-TO-DOOR EXPERIENCE

Connected airlines of the future will look beyond simply providing a “smart” inflight experience and aim at extending that service across the entire trip – from the moment you leave home to the moment you arrive at your destination.

AIRCRAFT OPERATIONS AND CABIN IMPROVEMENT

In our increasingly connected world, the possibilities for the future of “smart” aircraft are endless. Cabin interiors will continue to evolve thanks to the entire aircraft systems development.

UNIQUE AND PERSONALIZED TRAVEL EXPERIENCE

Future aircraft cabins will propose passenger unique experience of travel through the following benefits:

• Personalized inflight entertainment
• Captive audience
• Virtual reality
• Perfect airlines seat
• Sleeping rooms
• Sensory experience

As an example, the Airbus A350 XWB, known as “the only digital native aircraft,” is 100 % equipped with in-flight connectivity and is uniquely designed to integrate systems, while making the most effective use of space and weight to provide a seamless door-to-door connected experience.

Smoother communications between connectivity nodes in the aircraft mean passengers could potentially control their own environment – lighting, window shades, seat movement and climate – directly through their smartphones and personal devices, with crews tapping the technology to optimize cabin systems, operational efficiency and personalized service.

There have been great improvements in passenger experience throughout the aviation industry, but customers are still looking for that smooth and easy travel experience, where they feel valued and important. This paper offers a glimpse into the 5 technological takeaways that will revolutionize passenger experience in the coming decade.