Capgemini Engineering Network Operations Managed Services

As the telecommunications industry is progressively moving away from property networking hardware to virtualized networks, operators are facing new challenges in securing resources and partners which can assess, manage and support a complex and heterogeneous network architecture and provide them with advice and guidance on the required pipeline of updates and optimization.

Capgemini Engineering provides consultancy services around the clock, monitoring both remote and onsite for management, notification, RCA-troubleshooting and provisioning services. We operate those services either from a shared Network Operation Center (NOC) or from Offshore Delivery centers (that can be customized for a customer environment) or onsite from our clients’ locations.

These services combined with our well-balanced footprint of multi-vendor capability and multi-technology expertise covering the landscape of Wireless & Mobility, Wireline, Networking, Optical & Transport, OSS/BSS, New technologies like SDN/NFV and Cloud, help our customers to gain the exponential leap in managing and operating the services.

Capgemini Engineering’s deep industry expertise in managing the operation services combined with AI and automation expertise helps provide efficiency that transforms the legacy

operations services into automation and AI/ML-driven operation services. This helps our customers to manage and secure the network services proactively.