DESIGN & INNOVATION frog

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We help organizations grow by launching new businesses and creating world class customer experiences at scale.

MEETING THE CHALLENGE

Customer experience drives business growth:

  • Clients need to digitally transform their business to reduce cost and improve customer experience
  • Clients need to design, develop and launch new products to respond to new technologies and rapidly changing customer expectations
  • Clients need to transform products and services to compete with new platforms and cloud-based entrants

Organizations need to take advantage of untapped opportunities in the market, including research, ideation, market strategy, forecasting, technology planning, and business modeling. But they need to start with the bigger creative question that can transform businesses: How should people experience a product or brand, and what impact can it have in their lives?

THE PARTNER OF CHOICE

You can work with a company that creates digital design for today. Or one that has digital design in its DNA.

frog, Next Core specialized in Design & Innovation, looks beyond point solutions and to design new strategies, systems, and in some cases entirely new businesses. We believe innovation occurs at the intersection of technology and design, and we are experts at identifying and realizing the potential of emerging technologies to create real impact with innovative products, services and experiences that people love.

  • EXPERIENCE: We practice human-centered design that pushes boundaries, we lead with technology, and we treat strategy as a creative act.
  • PURPOSE / VALUE: We help organizations make an impact in people’s lives today and we anticipate the society of tomorrow.
  • REACH: Our multi-disciplinary teams have vast cross-industry expertise, and a seamless connection to Capgemini Engineering and R&D services.
  • SIZE: We have over 500 designers, strategists and technologists in
    studios across North America, Europe and Asia.

frog

The Partner of Choice

OUR KEY OFFERS

  • GROWTH STRATEGY

    GROWTH STRATEGY

    Designing the future is a creative act.

    We see growth strategy as a creative act in which we envision and explore innovative possibilities and define and de-risk your path to get there.

     

  • VENTURE DESIGN

    VENTURE DESIGN

    Entrepreneurship transforms businesses at any scale.

    We partner with ventures at all scales and stages; we build new businesses with the world’s largest corporations, and work alongside founders of early-stage startups.

     

  • CUSTOMER EXPERIENCE

    CUSTOMER EXPERIENCE

    Reimagine your business around your customer.

    We help organizations develop truly differentiated customer experiences by building meaningful relationships with their customers.

     

  • ORG ACTIVATION

    ORG ACTIVATION

    Companies that organize around customer experience transform markets.

    We use organizational design to help clients of any size tap into their own talent and strengths to enable, scale and sustain customer-centricity and innovation.

     

  • PRODUCT DESIGN & DELIVERY

    PRODUCT DESIGN & DELIVERY

    Imagine, make, and scale innovative new products and services.

    We get you to market—fast—with products, apps, spaces, brands and services designed for the people that matter most: Your customers.

     

OUR SUCCESS STORIES

We tailor our services to meet the needs of each client and work together every step of the way to bring excellent products, services and experiences to market. We ground our work in market opportunity, stay relentlessly focused on outcomes and help our clients grow internal capabilities. Whatever it takes, frog makes it real.

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    • PORSCHE

      DRIVING DIGITAL DESIGN FOR PORSCHE'S CONNECTED CAR APPS

      Porsche asked frog to design its next generation connected car apps. The collaboration resulted in the launch of the Porsche Connect and Porsche Offroad Precision apps, as well as a design language, code library and user-centered methodology that empowered Porsche to scale its delivery of exceptional digital experiences.

    • 2 6

    • CHARLIE AI

      PERSONAL FINANCE ONE TEXT AT A TIME

      frog partnered with Charlie, a seed-funded startup on a mission to transform how Americans manage their daily spending and saving habits. Charlie is a financial assistant that emotionally connects with its users, using AI, machine learning and natural language processing. After launching in early 2018, Charlie is analyzing close to $5 billion of transactions, and helping to pay down over $50 million in debt. They have also received $9M in Series A funding led by BBVA's Propel Venture Partners.

    • 3 6

    • BNY MELLON

      A NEW CUSTOMER EXPERIENCE DESIGN TRANSFORMS BNY MELLON INTO A DIGITAL-FIRST COMPANY

      frog's new design language system for BNY Mellon—America’s longest standing financial institution—drives business by creating a more efficient way to connect with customers across the digital ecosystem.

    • 4 6

    • ASPECT IMAGING

      DESIGNING A NEW CATEGORY FOR NEONATAL IMAGING

      As design partner to Aspect Imaging we led in-field research, workflow mapping, co-creation with clinicians, and iterative prototyping and testing to help them launch a completely new MRI category for neonatal imaging.

    • 5 6

    • ALTO

      AN ELEVATED RIDE-HAIL EXPERIENCE

      Alto is re-defining the ride-hailing industry by elevating the customer and driver experience. As the largest frogVentures™ project to date, frog’s full-stack creative and technology teams supported Alto in designing and building the customer experience and supporting technology on an ambitious timeline. The collaboration leveraged frog’s expertise in design and development to create early momentum for Alto as it carves its space in a booming industry. The result is a differentiated new venture that offers a uniquely elegant way to ride.

    • 6 6

    • BT TV

      DESIGNING BT TV'S NEXT GENERATION EXPERIENCE

      frog worked with BT to completely redesign BT TV's ecosystem of products to be as exciting and engaging to use as the programming is to watch. After the user-centered transformation, the BT TV ecosystem gained significantly increased customer satisfaction ratings and won numerous industry awards.

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